pph44 is committed to protecting the privacy of every Filipino player on our platform. This Privacy Policy explains exactly what personal information we collect, why we collect it, how we use it, and the rights you have over your own data under Philippine law.
pph44's data practices comply with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations. Your personal information is a right, not a product.
pph44 does not sell, rent, or commercially trade your personal information to third parties for marketing purposes. Your data is used solely to operate and improve the pph44 service.
All data transmitted between your device and pph44's servers is protected by 256-bit SSL/TLS encryption. Personal and financial data at rest is stored using industry-standard encryption protocols.
Under RA 10173, you have the right to access, correct, delete, object to, and port your personal data. pph44 provides clear mechanisms to exercise each of these rights through your account settings or our support team.
Where pph44 shares your data with third parties — such as PAGCOR or the AMLC — it is solely because applicable Philippine law and our PAGCOR authorization require it, not for commercial reasons.
You can opt out of all pph44 marketing communications — including SMS, email, and platform notifications — at any time through your account notification settings or by contacting our support team.
NOTICE TO PLAYERS: This Privacy Policy describes how pph44 ("we," "us," or "our") collects, uses, stores, and protects the personal information of registered and prospective players ("you" or "your") on the pph44 online gaming platform accessible at pph44.net. By registering an account or using the pph44 Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy is incorporated into and forms part of the pph44 Terms & Conditions.
pph44 is a PAGCOR-authorized online gaming platform serving Filipino players across the Philippines. In the course of operating the Platform, we necessarily collect and process personal information about our players, prospective players, and visitors to pph44.net. We take this responsibility seriously and are committed to handling your personal data with care, transparency, and in full compliance with Philippine law.
This Privacy Policy applies to all personal information collected by pph44 through the pph44 Platform, including through account registration, identity verification, gameplay, financial transactions, customer support interactions, and use of pph44's websites and any related digital properties. It applies to all players registered in the Philippines and to all visitors to pph44.net regardless of location.
This Policy does not apply to the data practices of third-party game providers, payment processors, or other external services whose own privacy policies govern their data handling. When you interact with a third-party game or payment interface on pph44, that third party's privacy terms may also apply.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, pph44 is the personal information controller in respect of the personal data it collects from players and Platform visitors. pph44 determines the purposes and means by which personal data is processed on the Platform.
As a PAGCOR-licensed operator, pph44 operates under the supervision of the Philippine Amusement and Gaming Corporation and is subject to PAGCOR's data governance requirements in addition to the requirements of RA 10173. pph44 has designated a Data Protection Officer (DPO) as required by the National Privacy Commission. Data privacy inquiries, requests, and complaints may be directed to the DPO through the contact details provided in Section 15 of this Policy.
pph44 collects only the personal data that is necessary and proportionate to the purposes described in this Policy. The categories of personal data we collect include:
| Category | Specific Data Elements | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID type and number, selfie photograph for identity verification | KYC compliance, age verification, account registration |
| Contact Data | Philippine mobile number (+63), email address (if provided) | Account authentication, OTP delivery, support communications |
| Account Data | Username, encrypted password, account preferences, responsible gaming settings | Platform access, account management, responsible gaming tools |
| Financial Data | GCash/Maya account reference (last 4 digits only), transaction history, deposit and withdrawal records, balance history | Transaction processing, AML compliance, dispute resolution |
| Gaming Data | Bet history, game session logs, win/loss records, bonus activity | Game provision, responsible gaming monitoring, regulatory reporting |
| Technical Data | IP address, device type, browser type, operating system, session timestamps, login history | Platform security, fraud detection, debugging |
| Communications Data | Support chat transcripts, complaint records, feedback submissions | Customer support, dispute resolution, service improvement |
pph44 does not collect full payment card numbers, full bank account numbers, or other complete financial credentials. We collect only the minimum payment reference information required to process transactions and maintain required financial records.
pph44 collects personal data through the following channels and methods:
The majority of personal data pph44 holds is provided directly by you — through the account registration form, identity verification submission, KYC document uploads, customer support interactions, and through your gaming activity on the Platform. You are not required to provide all information, but failure to provide mandatory data may prevent us from creating or maintaining your account.
pph44 automatically collects certain technical and usage data when you access the Platform, including your IP address, device identifiers, browser information, session timing data, and gameplay events. This collection occurs through standard server logging, session management systems, and, where applicable, cookies and similar technologies as described in Section 8.
In certain circumstances, pph44 may receive personal data about you from third-party identity verification services engaged to assist with KYC compliance, from our payment processing partners in connection with transaction verification, and from PAGCOR or other regulatory authorities in the course of compliance activities. Data received from third parties is handled in accordance with this Privacy Policy and applicable law.
pph44 uses the personal data it collects only for specific, legitimate purposes directly connected to operating the Platform and fulfilling our legal obligations. The purposes for which we process personal data include:
pph44 does not use automated decision-making or profiling that produces legal or similarly significant effects on you without human oversight. Any account restrictions resulting from automated fraud detection are reviewed by a human compliance officer before being finalized.
Under the Data Privacy Act of 2012, pph44 must have a lawful basis for processing your personal data. The legal bases on which pph44 relies are:
pph44 does not sell your personal data. We share personal data only to the extent necessary and only with the following categories of recipients:
pph44 is required by law and by the conditions of its PAGCOR authorization to share certain player data and transaction records with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent government authorities upon lawful demand or as required by our reporting obligations. Such sharing is mandatory and cannot be restricted by player consent settings.
Transaction data necessary to process deposits and withdrawals is shared with pph44's accredited payment partners, including GCash (Mynt — Globe Fintech Innovations, Inc.), Maya (PayMaya Philippines, Inc.), and other payment channels. Payment processors receive only the data necessary to complete the transaction and are bound by their own data protection obligations under Philippine law.
Where required for KYC compliance, pph44 may engage accredited third-party identity verification service providers. Such providers process identity documents and biometric verification data solely for the purpose of verifying your identity and are contractually bound to process such data only for that purpose.
pph44's game library is powered by third-party certified game software providers. These providers may receive anonymised or pseudonymised session data necessary to deliver the game experience. Identifiable personal data is not shared with game providers for commercial purposes.
pph44 engages third-party service providers for functions including cloud infrastructure hosting, SMS OTP delivery, fraud detection, and customer support platform operation. These providers act as personal information processors under pph44's instructions and are bound by data processing agreements that restrict their use of personal data to the services they provide to pph44.
pph44 uses cookies and similar tracking technologies on the Platform to enable core functionality, improve your experience, and support security and analytics purposes.
These cookies are strictly necessary for the Platform to function and cannot be disabled. They include session cookies that maintain your logged-in state, security tokens that prevent cross-site request forgery, and cookies that store your language and display preferences. Without essential cookies, core Platform features including login and gameplay cannot operate.
pph44 uses analytics technologies to collect aggregate information about how players use the Platform — including page visit frequency, navigation paths, and feature usage. This data is used in aggregate form to improve the Platform and is not used to identify individual players for commercial targeting. You may opt out of analytics tracking through your browser's cookie settings.
In addition to cookies, pph44 may use browser session storage and local storage to temporarily cache game state data and preferences during your active session. This data is cleared when your browser session ends or when you log out of the Platform.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will impair or prevent your ability to use the pph44 Platform. For detailed information on the specific cookies used, refer to the cookie management settings within the Platform interface.
pph44 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be associated with you. Anonymised aggregate data may be retained indefinitely for statistical and research purposes.
pph44 implements technical, organisational, and procedural security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security infrastructure includes:
While pph44 takes data security seriously and maintains robust measures, no online system can guarantee absolute security. In the event of a data breach affecting your personal information, pph44 will notify affected players and the National Privacy Commission in accordance with the requirements of the Data Privacy Act within 72 hours of becoming aware of the breach, where technically feasible.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by pph44. To exercise any of these rights, contact our Data Protection Officer using the details in Section 15. pph44 will respond to rights requests within 15 business days of receipt of a complete request, subject to identity verification.
Request a copy of the personal data pph44 holds about you, including the purposes for which it is processed.
Request correction of inaccurate or incomplete personal data held in your pph44 account.
Request deletion of your personal data where it is no longer necessary for its original purpose, subject to legal retention obligations.
Object to processing based on legitimate interests, including profiling for marketing purposes.
Receive a copy of the personal data you provided to pph44 in a structured, machine-readable format.
Request restriction of processing of your personal data in certain circumstances defined under RA 10173.
Some rights are subject to limitations where legal obligations require data retention — for example, AML transaction records cannot be deleted before the mandatory retention period under RA 9160. Where a right cannot be fully exercised, pph44 will explain the specific legal basis for the limitation.
pph44 is strictly for players aged 21 and above. pph44 does not knowingly collect personal data from persons under 21 years of age. PAGCOR mandates the 21+ age requirement for all online gaming platforms operating in the Philippines.
If pph44 becomes aware that personal data has been collected from a person under 21 years of age, that account will be suspended immediately and the data collected will be securely deleted to the extent possible while complying with applicable legal obligations, including AML record-keeping requirements. Parents or guardians who believe that a minor may have registered an account on pph44 should contact our support team immediately.
pph44 primarily processes personal data within the Philippines. In certain circumstances — such as where third-party game providers or service providers operate infrastructure outside the Philippines — personal data may be transferred to and processed in other jurisdictions. In all such cases, pph44 ensures that appropriate data transfer safeguards are in place, consistent with the requirements of RA 10173 and its Implementing Rules and Regulations.
Where data is transferred internationally, pph44 relies on contractual safeguards, including data processing agreements that impose obligations equivalent to those under Philippine data privacy law on the receiving party. pph44 will not transfer personal data to a jurisdiction whose data protection standards do not meet the adequacy requirements established by the National Privacy Commission.
pph44 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, PAGCOR requirements, or our Platform operations. When we make material changes to this Policy, we will notify registered players by posting the updated Policy on the Platform with a revised effective date, and where required by the National Privacy Commission's guidelines, by sending a notification to your registered mobile number.
Your continued use of the pph44 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the updated Policy. If you have concerns about changes to this Policy, you may contact our Data Protection Officer or, if you do not agree with the updated Policy, close your account in accordance with the Account Closure provisions of the pph44 Terms & Conditions.
For all data privacy inquiries, rights requests, and complaints regarding pph44's handling of your personal data, please contact our Data Protection Officer:
24/7 Live Chat: Available on the pph44 Platform for all registered Players
Email: [email protected] (subject line: PRIVACY REQUEST)
pph44 aims to respond to all privacy inquiries within 15 business days of receipt. Where a request requires identity verification, the 15-day period begins upon receipt of satisfactory verification.
If you are not satisfied with pph44's response to a privacy complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC), the Philippine data protection authority. The NPC's complaints process and contact information are available at privacy.gov.ph.
All privacy requests submitted to pph44 are logged, assigned a reference number, and tracked through to resolution. You will receive a reference number upon submission of any formal privacy request.
Now that you know how pph44 handles your personal data, you can play with confidence. PAGCOR-licensed, RA 10173 compliant, and committed to keeping your information secure. Create an account and join Filipino players across Manila, Cebu, Davao, and beyond. Must be 21 or older.